Before you meet the seller
A used device is easiest to judge when you arrive prepared. Bring a charger or a USB‑C cable, wired headphones, and a USB stick if you are buying a laptop. For a phone, bring your SIM card so you can make a test call.
Agree to meet somewhere with power and decent light, and plan at least fifteen minutes. A seller who is in a hurry to finish in two minutes is making the check harder on purpose.
Look up the exact model before you go. Know how much storage and memory it should have, and which colour and year match the listing.
How to use the check on this page
Open this page on the device you are buying, not on your own phone. The check picks laptop, phone or tablet from the browser; change it if the guess is wrong, then press Start the check.
Each step explains what to look at and gives you a small test: full‑screen colours, a keyboard map, the camera, the microphone level and left and right speakers. Mark every step as Works or There is a problem, and add a short note where something looks off.
At the end you get a report. Copy its link, show the QR code to the seller, or save it as a PDF.
Checking a used laptop
- Screen. On black, look for bright dots; on white, for dark dots, stains and pressure marks. Uneven light along the edges is common on older panels, but a bright patch in the middle is not.
- Keyboard and touchpad. Press every key, including the function row and the arrows. A dead key, or one that types twice, is expensive to fix on a laptop.
- Camera, microphone and speakers. Check that the picture is sharp, that your voice moves the level meter, and that both speakers play equally loud without rattling.
- Ports. Plug your USB stick and headphones into every socket you can reach.
- Heat and noise. Play a video for a few minutes. The fan may speed up, but it should not rattle, and the case should not get too hot to hold.
- Battery. On Windows, run
powercfg /batteryreport and compare the design capacity with the full charge capacity. On a Mac, see System Settings → Battery.
- Specifications. Compare the system information screen with the listing. The My device page gives a quick first look.
Restart the laptop once. If it asks for a firmware password before the system starts, or the Mac shows Activation Lock, do not buy it until the seller removes it.
Checking a used phone
- Screen and touch. Drag a finger across every part of the touch grid. On OLED screens, look at a flat grey colour for faint shapes of old apps — that is burn‑in, and it does not go away.
- Both cameras. Check front and back, and make sure the picture focuses.
- Calls and sound. Make a short call with your SIM card, then test the speaker and microphone in the check.
- Battery. On an iPhone, Settings → Battery shows the maximum capacity. On Android, there is no single standard place, so watch how fast the charge drops while you test.
- Unlock and fingerprint or face. Add your own fingerprint or face and make sure it works.
- IMEI. Dial
*#06# and compare the number with the box and the settings screen.
- Signs of repair. Look at the gaps between the screen and the frame, and at the screws next to the charging port. Uneven gaps or scratched screws mean the phone has been opened, so ask the seller what was replaced.
Red flags
Walk away if the seller will not let you test, if the device is still signed in to someone else’s Apple or Google account, if the IMEI does not match the box, or if the price is far below similar listings. Ask for a reset to factory settings in front of you, and set the device up as new before you pay.
After you buy
Reset the device once more at home and sign in with your own accounts. Keep the report link: if a problem you both saw was marked in it, you have a written record of the device’s condition on the day you bought it. If a fault the seller did not mention shows up in the first days, the report makes that conversation calmer.
For a closer look, use the full tests: screen, keyboard, microphone, camera and speakers.